Send orders via mail, fax, or email to order@illiniline.com. Each order must contain Distributor Name, Address, Telephone Number, Shipping Address, Required Shipping Method, Purchase Order Number, and Pertinent Production Information to include, but not limited to, Item Number, Item Description, Item Color, Imprint Color, Imprint Location, Imprint Description, and other Special Instructions.

Unless specified otherwise, the setup charge for straight line copy or for a logo is $31.25(G). Refer to catalog for setup charges on laser engraved silicone wristband products, debossed wristbands, dog tag accessories, and golf accessories.

$25.00(G) per occurrence copy change charge applies to most items. Contact factory for details.

$20.00(G) per occurrence for ink change during production. For PMS colors, see below.

Refer to PAGE 141 for stock imprint colors. PMS colors are approximate and will vary. Add $20.00(G) per color for all other PMS colors. Exact color match is not guaranteed.

The factory will typeset straight line copy at no charge. See page 141 for standard fonts. To add type to a logo, add $18.75(G) art charge. Supplied artwork must be camera ready. In the event that the artwork is not clean, crisp, and consistent, art services are available at $40.00(G) per hour.Factory reserves the right to determine if artwork is camera ready.

Standard production time for most products is 5-7 working days on catalog quantities only. For quantities larger than end column, contact the factory for production time. For those items denoted with a icon, please contact the factory for current production time as it varies.

Rush service is available. Contact factory for details.

For multiple color imprinting or multiple location imprinting, refer to catalog for additional run charges and additional setup charges.

The factory is not responsible for faxed/email orders unless confirmed via phone. Factory will not accept phone orders except for samples. All confirming orders sent via email, fax, or mail must be clearly marked "confirming only". Duplicate orders that are not marked appropriately will be invoiced. Order cancellations are subject to costs incurred at time of cancellation. Cancellations must be received in writing.

$6.25(G) per occurrence. Call factory upon faxed/emailed proof approval to ensure receipt.

$18.75(G) plus applicable setup charges. Allow 5 working days for sample plus an additional 7 working days for full production following approval. Applies to catalog quantities only.

Refer to blank pricing on designated products throughout the catalog. Items which are not specifically noted are sold in case quantities only at end quantity pricing. This policy excludes items denoted with a icon which are sold at regular catalog pricing. For broken cases, add $12.50(G) per case.

Add $25.00(G) with an absolute minimum of ? of the first column quantity.

Refer to catalog for packaging per item. Individual polybagging is available for bulk packed items at an additional charge of $.09(G). For special packed-per-case quantity requirements, add $2.50(G) per case.

Listed item weights are approximate and are subject to change without notice. Prepaid shipping charges will be invoiced at cost. Most orders are shipped via UPS Ground Prepaid with shipping charges added to invoice unless otherwise requested. UPS air or Fedex air service is also available. All air shipment orders must be clearly noted on the purchase order. For US Mail service, add $5.00(G) service charge per box. Standard postage rates apply. COD shipments are not permitted. Incorrect address/zip codes will be charged back at $6.25(G) per box plus applicable freight. Factory is not responsible for any delays in shipment that are the result of the carrier.

All Freight Collect or Third Party Billing must be clearly noted on the purchase order with the correct account number. Any freight charges incurred by the Factory resulting from incorrect billing information supplied will be charged back plus service fee of $20.00(G).

Add $5.00(G) per location.

All orders shipping outside the US must be accompanied with the proper documentation. Orders submitted without will incur an additional charge of $12.50(G).

Orders using the exact logo/imprint do not have setup charges. Repeat orders must be marked with the most recent order number, invoice number, and invoice date. Order records are maintained for 24 months.

All claims of damaged goods must be made in writing within 30 days of receipt of merchandise. Unimprinted merchandise returns are subject to 20% restocking fee plus applicable freight charges. Printed orders may not be returned without prior written authorization. A return authorization number must be obtained from the factory and must appear on the outside of the carton.

Contact factory for details. Coop programs are available on most items but exclude all items noted with the icon in the catalog.

All pricing is subject to change without notice. Illini will honor pricing only listed in the current annual catalog or website. Pricing featured by another agency is not valid. The pricing in this catalog is valid for 2008.

Factory reserves the right to overship/undership order quantity by 5%. For exact quantities, add $30.00(G)

Factory printing employees are members of AFL-CIO Local 24. Union Label is available on most items. None of the items featured in the catalog are union manufactured.

All samples are billed at EQP plus applicable freight. Please provide a freight collect or third party shipper number for sample requests. Samples will be shipped within 48 hours.

The artwork, design, and other trademarks on products in this catalog are reproduced for display purposes only. They do not imply or suggest endorsement of such trademark or that the item was originally produced for the owner of such mark.

Due to measures beyond the factory's control, color variations amongst orders may exist. Factory reserves the right, without notice, to make changes to the appearance or functionality of products.

Send all artwork toart@illiniline.com; send orders to order@illiniline.com

The following must be included with the email artwork filesDistributor Name, Contact Name, Contact Phone Number, and Purchase Order Number. A black & white version of artwork must accompany faxed purchase order in order to guarantee the integrity and content of the artwork.

Our graphic computers are Apple Macintosh. All files must be Macintosh compatible. The factory uses the latest versions of Adobe Illustrator and Adobe Photoshop. Artwork must be vector art with type/fonts converted to outlines or curves. For scanned images, minimum resolution is 600 dpi. Artwork cannot be larger than 3 MB.

.eps, .tiff, .ai, .psd, .pdf, or .jpg.

The factory generally prints in spot colors. Artwork must be color separated with color composite attached.

The quality of your artwork will determine the quality of the imprint. The factory cannot imprint halftones, screens, or shadows. The factory is not responsible for receipt of electronic files, call factory to verify receipt. The factory is not responsible for email transmission delays. Customer service must be notified of revised copies of artwork. The factory is not responsible for errors in handwritten copy.

48 Hour Lighting Service applies to designated catalog products only, applies to catalog quantities only, and is subject to inventory availability. Contact factory prior to ordering for stock availability. 48 Hour Lightning Service applies to business days only. Production begins one day following receipt of camera ready artwork and purchase order. In the event that a paper proof (see page 140 for relevant charges) is required, production will begin one day following proof approval. Orders must be clearly marked "48 Hour Lightning Service" along with an "in-hands" date and required shipping method. 48 Hour Lightning Service is available for designated products only and for accounts in good standing. 48 Hour Lightning Service applies to orders of one color/one location imprint only with supplied camera ready artwork or orders of exact repeat. Emailed artwork must have a black and white faxed copy of artwork with purchase order. No cancellations allowed. Illini is not responsible for shipping delays that are the result of the carrier.